AI Comment Analysis for Sentiment, Emotion & Insights

Decode How Your Viewers Feel from Their Comments

SBS AI Senti decodes emotions, intents, and reactions from audience comments — across languages, emojis, and platforms — giving you insights that guide your next move.

Corporate Business
The Problem

Your viewers and customers are talking everywhere — YouTube, Instagram, reviews, and surveys. But with thousands of comments, real emotions and insights often get lost.

Your customers are talking everywhere — on YouTube, social media, reviews, and feedback forms. But manually sifting through thousands of comments is slow, and important insights often get lost.

Critical customer sentiment trends go unnoticed. By the time patterns emerge, competitors have already captured frustrated customers. Actionable Insights Transform raw feedback into clear recommendations. Know exactly what to fix, what's working, and where to invest your resources for maximum impact.

Without clear data visualization, teams struggle to prioritize improvements and justify resource allocation to stakeholders.

Our Solution

SBS AI Senti quickly analyzes customer comments using AI, showing you what people feel, why they feel that way, and how emotions evolve over time.

Automatically collect and analyze feedback from all sources. Our Al identifies sentiment patterns, key themes, and trending issues in real-time.

Transform raw feedback into clear recommendations. Know exactly what to fix, what's working, and where to invest your resources for maximum impact.

Beautiful dashboards and automated reports make it easy to share insights across teams and demonstrate ROI to leadership. Everything You Need to Understand Your Customers Our comprehensive platform combines advanced Al with intuitive design to give you the complete customer feedback analysis solution.

SBS AiSenti Features for Comment Sentiment & Emotion Analysis

Our comprehensive platform combines advanced Al with intuitive design to give you the complete customer feedback analysis solution

Flexible Data Ingestion
CSV Upload

For platforms or surveys that don’t support OAuth, easily import data using simple CSV uploads.

API Integration

Securely extract and analyze comments from connected platforms to uncover audience sentiment insights.

Sentiment & Emotion Dashboards
Sentiment Dashboard

Positive, Neutral, Negative sentiment at a Glance.

Emoji & Tone Analysis

Understand slang, emojis, and subtle emotions like joy, frustration, anger or love spread across feedback.

Real-Time Insights & Trends
Multi-Language Support

Analyze global feedback across languages to identify recurring phrases, viewer intents, and key topics.

Top Phrases & Themes

Monitor how audience sentiment shifts and detect early concerns.

AI-Powered Recommendations (Premium Add-on)
AI Recommendations

Receive AI-driven suggestions to improve audience engagement.

Trend Tracking

Get clear, practical steps instead of just raw sentiment data.

Perfect for Every Team

AI-driven insights that help every team — from creators to leadership — make smarter, faster decisions

Corporate Business
  • Turn comments into insights.
  • Understand what your audience loves, dislikes, and wants next.
  • Create content your audience loves.
Customer Support Icon
  • Detect negative sentiment early to prevent escalations.
  • Track recurring issues and frustration triggers.
  • Use insights to improve empathy and response quality.
Corporate Business
  • Capture authentic user feedback from comments and reviews.
  • Identify recurring pain points and feature requests.
  • Compare sentiment before and after updates.
Corporate Business
  • Measure campaign reactions instantly.
  • Track audience sentiment shifts across launches.
  • Identify top themes and brand mentions at scale.
Pricing Preview

Starter — For small teams testing sentiment insights.

Professional — For growing businesses analyzing multiple campaigns.

Enterprise — For organizations needing custom integrations & unlimited uploads.

View Full Pricing
Your audience is speaking. Are you listening to how they feel?